GNC

  • Retail Assistant Store Manager

    Location US-PA-Bethel Park
    Posted Date 3 months ago(8/13/2018 5:36 PM)
    Job ID
    2018-62162
    Category
    Retail
    Address
    ROUTE 19 SOUTH
    City
    Bethel Park
    State/Province
    PA
    Postal Code
    15241
  • Job Summary

    A Live Well Assistant Coach assists The Live Well Coach in managing all aspects of the store.  This includes the selling culture, operations, staffing, scheduling and sales/metrics performance in a single assigned store. 

    Essential Duties and Responsibilities

    Customer Experience

    • Assists the Live Well Coach in building a store environment that is focused on consistently delivering exceptional in-store shopping experiences
    • Provides and models excellent customer service and relationship building behaviors to drive customer loyalty
    • Assists the Live Well Coach with store communications; reinforcing Advisors at every level are focused and accountable to the customer experience

    Leadership and People Management

    • Assists the Live Well Coach to Attract, hire, develop, inspire and retain top talent
    • Models professionalism, integrity and respect for others, creating an environment that positions GNC as an employer of choice

    Drive the Business and Deliver Results

    • Assists the Live Well Coach to achieve or exceed store sales goals and Key Performance Indicators (KPIs)
    • Builds a highly satisfied and loyal customer base through engagement, effective selling techniques and conversions to drive a sustainable sales trend
    • Assists the Live Well Coach to assess business performance and create action plans to improve sales, including grassroots efforts and mall marketing

    Operations

    • Assists the Live Well coach to manage general operations of the store, and adhere to all operational procedures to ensure safe and efficient operations
    • Participate in the execution of corporate directives within designated timeframes
    • Ensures the store is consistently merchandised according to visual guidelines, and holds team accountable to the standards.
    • Assists the Live Well Coach to maintain a visually appealing store, ensuring that visual merchandising, proper housekeeping, organization and safety are kept to the highest standard
    • Ensures compliance with all applicable federal, state and local laws, Code of Conduct, loss prevention policies, and operational policies and procedures.

    Job Specifications

    SUPERVISORY RESPONSIBILITIES:

    • Responsible for supervising a team of employees through indirect reporting relationships

    PHYSICAL ASPECTS/WORK ENVIRONMENT:

    • Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear; and climbing ladders.
    • Regularly/Occasionally lift and/or move up to 50 pounds.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
    • Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
    • The noise level in the work environment is usually low/moderate.

    * Reasonable accommodations may be made to enable individuals to perform the essential functions.

     

     

    QUALIFICATIONS: 

    • Excellent customer service skills
    • Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
    • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
    • Self-motivated with critical attention to detail, deadlines and reporting
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
    • Ability to read, write, and comprehend simple instructions, short correspondence, and memos
    • Ability to work overtime as necessary

     

    General Nutrition Centers International is an Equal Opportunity Employer

     

     

    Standard Qualifications Language:

    • High School Diploma or equivalent
    • 1+ years specialty retail store management experience
    • Prior managerial/supervisory experience preferred
    • Strong emphasis/experience in store operations function and/or customer service industry
    • Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
    • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
    • Self-motivated with critical attention to detail, deadlines and reporting
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
    • Ability to read, write, and comprehend simple instructions, short correspondence, and memos
    • Ability to work overtime as necessary

    GNCIND

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